(Please read the information brochure before filling

the application form and send it to nearest VSNL Office)

For Office Use:
Billing Code:
Customer Code:

Videsh Sanchar Nigam Limited

Mumbai/New Delhi/Chennai/Calcutta/Bangalore/Pune/Ernakulam/Dehradun

Attn: Customer Relation

Dear Sir,

 I/We wish to enroll myself/ourselves as subscriber of VSNL Gateway Internet Access Services (GIAS). The necessary particulars are as follows:

1. Name of the applicant :
2. Billing Address :
Pin Code
3. Contact Name :
Phone No. :
Fax No.:

ACCOUNT OPENING INFORMATION* [Select only one category]

SECTION 1:To be completed by PSTN Dial-up Subscribers
[Tick appropriately]

Student General


(Text Only)

*Tariff Details at Appendix A
**Please see Note
USERNAME (Two Choices):

(Please enter your username 3 to 8 Characters alphabets as you desire at login time)


(Password can be changed by the user after account opening)


SECTION 2: To be completed By Subscribers for additional services (optional)
Change Login Id:
Additonal Memory: mb
Additional E-Mail ID:

Payment Particulars:

Bankers Cheque/DD No:
Bank Name/Address:


1. Dial-up access fees is applicable for no of hours subscribed or one year whichever is earlier.

2. Students are required to furnish a copy of bonafide certificate on letterhead from their Principal for the current academic year and a photocopy of Identity card. Student should be studying in class XIth and above, under 30 yrs of age, full-time in a recognized college/institute. Only Terminal Dial Up (shell) accounts are available for students.

 3. All Cheques/DDs should be drawn in favour of ‘Videsh Sanchar Nigam Limited’.

 4. For accounts related queries, please contact VSNL customer relation or your VSNL authorised agents. Technical support is available from VSNL help desk in all metros.


Broad Terms and Conditions of GIAS Subscription

1. VSNL shall update Gateway Internet Access Services (GIAS) without prior intimation to its subscribers.

 2. The subscriber is required to use Telecom Engineering Centre (TEC), New Delhi approved Interface Equipment for accessing Gateway Internet Access Services. In case where it is necessary to pay Licence Fee to Department of Telecommunications/MTNL for connecting Modem/other Interface equipment etc. to PSTN, subscriber is required to complete necessary formalities with local DOT/MTNL office.

3. All Gateway Internet Nodes Madras, New Delhi, Calcutta, Mumbai, Bangalore and Pune are interconnected with high speed links provided by Department of Telecommunications. The International connectivity is provided via satellite from USA to all GIAS Nodes. VSNL would try to maintain these links as reliable as possible. However, it would own no responsibility in case of interruptions in the network beyond its reasonable control.

4. VSNL would try to upgrade Network capacity so as to provide desired speed of connections to the subscribers. However the subscriber understands that he would be able to operate at the desired speed only for 50 % of time.

5. The subscriber of Gateway Internet Access Services is not allowed to resale the Internet Services (except WWW service).

6. Value Added Telecom service providers would require necessary permission/licence from Dy. Director General (CS), Department of Telecommunications, Sanchar Bhavan, 20 Ashoka Road, NEW DELHI-110 001 [Tel: 3326255 / 3032855,- Fax: 3327656]

7. The Subscribers of Gateway Internet Access Services would not be allowed to use Gateway Internet Access Services for inter-active Voice or Fax messaging.

8. The subscriber understands that the software supplied by VSNL is copyright protected and copying of the same is liable to attract legal action under Copy Right Act.

9. The subscriber is required to desist from sending unsolicited messaging via Gateway Internet Access Services.

10. The subscriber is required to fully comply the provisions of the Indian Telegraph Act, 1885, and the Indian Telegraph Rules made thereunder and any amendments or replacements made thereto from time to time.

11. The subscriber is required to ensure that objectionable or obscene messages or communications, which are inconsistent with the established laws of the country, are not made by him or any other person using his password.

12. VSNL may revise the tariff for Gateway Internet Access Services from time to time at its discretion.

13. Customer assumes total responsibility and risk for use of the Gateway Internet Access Services. Neither VSNL nor its affiliates make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to any merchandise, information or service provided through the Internet, and they shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely customer’s responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services and other information, and the quality and merchantability of all merchandise, provided through the service or in the Internet generally.

14. Customer understands further that the Internet contains unedited materials some of which are sexually explicit or may be offensive to some people. Customers access such materials at their own risk. VSNL has no control over and accepts no responsibility whatsoever for such materials.

15. The subscriber is required to desist from putting unsolicited messaging on server hosted at VSNL premises.The subscriber is required to ensure that objectionable or obscene messages or communications, which are inconsistent with the established laws of the country, are not made by him or any other person on the web server or web space of the subscriber.

16. The service is provided on an "AS IS and AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement or implied warranties of merchantability of fitness for a particular purpose. No advice or information given by VSNL, its affiliates or their respective employees shall create a warranty. Neither VSNL nor its affiliates warrants that the service will be interrupted or error free or that any information, software or other material accessible on the service is free of viruses, worms, Trojan horses or other harmful components.

17. Under no circumstances shall VSNL, its affiliates or its contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that result in any way from customers, use of or inability to use the service or to access the Internet or any part thereof, or customers reliance on or use of information, services or merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission, or any failure of performance.

18. Payment of bills - It would be the responsibility of subscriber to make advance payment of Gateway Internet Access Services. VSNL would disconnect the service in case of non-receipt of advance payment without giving any notice to the subscriber.

19. Force Majeure - If at anytime, during the continuance of Gateway Internet Access Services, the performance in whole or part, of any obligation under it shall be prevented or delayed by reason of war, hostility, acts of the public enemy, civil commotion, sabotage, fire, flood, explosion, epidemic, quarantine restriction, strikes, lock-out or act of GOD etc., the subscriber shall not have any claim for damages against VSNL in respect of such non-performance or delay in performance of Gateway Internet Access Services.

20. Arbitration of Disputes - In the event of any question, dispute or difference arising out of provisions of Gateway Internet Access Services, the matter shall be referred to the sole arbitration of the Chairman and Managing Director, Videsh Sanchar Nigam Limited, Mumbai.

I/WE have carefully read the terms and conditions of the agreement and technical specifications of Gateway Internet Access Services and agree to abide the same.

Signature :
Place :
Date :

    For office use
Billing Code :
Customer Code :
Account opening date :
E-Mail Address :
Customer informed on :
Signature :
Agent Code :
Date :
Place :
Agent's Signature :




Dial Up Access

(All Figures in Rupees)

 Category Terminal Dial Up Service TCP/IP Service
  Registration Fee(One Time) Annual Rental (500 Hrs) Registration fee (One Time) Annual Rental (500 Hrs)
Student 50/- 500/- Not offered Not Offered
 General 500/- 5000/-

Detailed Below

TCP/IP General Access

Registration fee Rs.500/- for all categories (Initial, one-time)


 Types of Plans Duration (For One Year) Tariff
Plan I 100 Hrs* Rs 2,550/- per annum
Plan II 250 Hrs* Rs 5,525/- per annum
Plan III 500 Hrs* Rs 8,500/- per annum




Additional Services

Change in Login ID

One time administrative cost = Rs 500/-

Additional Mail Memory

Additional mail box memory = Rs 3,000/- p.a. per MB

Additional E-mail ID

Additional E-mail ID = Rs 3,000/- p.a. per ID with 1 MB of space