1. Dial-up access fees is applicable
for no of hours subscribed or one year whichever is earlier.
2. Students are required to furnish
a copy of bonafide certificate on letterhead from their Principal for the
current academic year and a photocopy of Identity card. Student should
be studying in class XIth and above, under 30 yrs of age, full-time in
a recognized college/institute. Only Terminal Dial Up (shell) accounts
are available for students.
3. All Cheques/DDs should be
drawn in favour of ‘Videsh Sanchar Nigam Limited’.
4. For accounts related queries,
please contact VSNL customer relation or your VSNL authorised agents. Technical
support is available from VSNL help desk in all metros.
Terms and Conditions of GIAS Subscription
1. VSNL shall update Gateway Internet Access Services (GIAS) without
prior intimation to its subscribers.
2. The subscriber is required to use Telecom Engineering Centre
(TEC), New Delhi approved Interface Equipment for accessing Gateway Internet
Access Services. In case where it is necessary to pay Licence Fee to Department
of Telecommunications/MTNL for connecting Modem/other Interface equipment
etc. to PSTN, subscriber is required to complete necessary formalities
with local DOT/MTNL office.
3. All Gateway Internet Nodes Madras, New Delhi, Calcutta, Mumbai, Bangalore
and Pune are interconnected with high speed links provided by Department
of Telecommunications. The International connectivity is provided via satellite
from USA to all GIAS Nodes. VSNL would try to maintain these links as reliable
as possible. However, it would own no responsibility in case of interruptions
in the network beyond its reasonable control.
4. VSNL would try to upgrade Network capacity so as to provide desired
speed of connections to the subscribers. However the subscriber understands
that he would be able to operate at the desired speed only for 50 % of
5. The subscriber of Gateway Internet Access Services is not allowed
to resale the Internet Services (except WWW service).
6. Value Added Telecom service providers would require necessary permission/licence
from Dy. Director General (CS), Department of Telecommunications, Sanchar
Bhavan, 20 Ashoka Road, NEW DELHI-110 001 [Tel: 3326255 / 3032855,- Fax:
7. The Subscribers of Gateway Internet Access Services would not be
allowed to use Gateway Internet Access Services for inter-active Voice
or Fax messaging.
8. The subscriber understands that the software supplied by VSNL is
copyright protected and copying of the same is liable to attract legal
action under Copy Right Act.
9. The subscriber is required to desist from sending unsolicited messaging
via Gateway Internet Access Services.
10. The subscriber is required to fully comply the provisions of the
Indian Telegraph Act, 1885, and the Indian Telegraph Rules made thereunder
and any amendments or replacements made thereto from time to time.
11. The subscriber is required to ensure that objectionable or obscene
messages or communications, which are inconsistent with the established
laws of the country, are not made by him or any other person using his
12. VSNL may revise the tariff for Gateway Internet Access Services
from time to time at its discretion.
13. Customer assumes total responsibility and risk for use of the Gateway
Internet Access Services. Neither VSNL nor its affiliates make any express
or implied warranties, representations or endorsements whatsoever (including
without limitation warranties of title or non-infringement, or the implied
warranties of merchantability or fitness for a particular purpose) with
regard to any merchandise, information or service provided through the
Internet, and they shall not be liable for any cost or damage arising either
directly or indirectly from any such transaction. It is solely customer’s
responsibility to evaluate the accuracy, completeness and usefulness of
all opinions, advice, services and other information, and the quality and
merchantability of all merchandise, provided through the service or in
the Internet generally.
14. Customer understands
further that the Internet contains unedited materials some of which are
sexually explicit or may be offensive to some people. Customers access
such materials at their own risk. VSNL has no control over and accepts
no responsibility whatsoever for such materials.
15. The subscriber is required to desist
from putting unsolicited messaging on server hosted at VSNL premises.The
subscriber is required to ensure that objectionable or obscene messages
or communications, which are inconsistent with the established laws of
the country, are not made by him or any other person on the web server
or web space of the subscriber.
16. The service
is provided on an "AS IS and AVAILABLE" basis without warranties
of any kind, either express or implied, including but not limited to warranties
of title, non-infringement or implied warranties of merchantability of
fitness for a particular purpose. No advice or information given by VSNL,
its affiliates or their respective employees shall create a warranty. Neither
VSNL nor its affiliates warrants that the service will be interrupted or
error free or that any information, software or other material accessible
on the service is free of viruses, worms, Trojan horses or other harmful
17. Under no circumstances shall VSNL,
its affiliates or its contractors be liable for any direct, indirect, incidental,
special, punitive or consequential damages that result in any way from
customers, use of or inability to use the service or to access the Internet
or any part thereof, or customers reliance on or use of information, services
or merchandise provided on or through the service, or that result from
mistakes, omissions, interruptions, deletion of files, errors, defects,
delays in operation, or transmission, or any failure of performance.
18. Payment of bills - It would be
the responsibility of subscriber to make advance payment of Gateway Internet
Access Services. VSNL would disconnect the service in case of non-receipt
of advance payment without giving any notice to the subscriber.
19. Force Majeure - If at anytime,
during the continuance of Gateway Internet Access Services, the performance
in whole or part, of any obligation under it shall be prevented or delayed
by reason of war, hostility, acts of the public enemy, civil commotion,
sabotage, fire, flood, explosion, epidemic, quarantine restriction, strikes,
lock-out or act of GOD etc., the subscriber shall not have any claim for
damages against VSNL in respect of such non-performance or delay in performance
of Gateway Internet Access Services.
20. Arbitration of Disputes - In the
event of any question, dispute or difference arising out of provisions
of Gateway Internet Access Services, the matter shall be referred to the
sole arbitration of the Chairman and Managing Director, Videsh Sanchar
Nigam Limited, Mumbai.
I/WE have carefully read the terms
and conditions of the agreement and technical specifications of Gateway
Internet Access Services and agree to abide the same.